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Customer service

Up to 67% less than a U.S. hire

Customer experience specialist

The person who closes the loop so the same ticket does not return.

The seat.

Journey, CRM, the unhappy customer who needs a human. Mexico if the work is live. Philippines if the work is written and overnight.

What they own.

  • Escalations
  • CRM hygiene
  • Voice of customer
  • Playbooks

Typical monthly pay.

  • U.S. loaded$6,144
  • Philippines$1,100
  • Mexico$1,600

Annual keep vs U.S. loaded: about $54,528 on one mid-level seat. Estimates, not a quote.

Savings

What this seat keeps.

Level

You keep, annually

$0

vs a loaded U.S. hire

  • U.S. loaded
  • Philippines
  • Mexico

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Estimates from typical mid-market pay. Not a quote.

Customer service

Other seats in this book.

Customer support representativeup to 78% lessTechnical supportup to 75% lessChat supportup to 65% lessCustomer success coordinatorup to 65% less

Get Started

Tell us the seat. We’ll tell you if we can fill it.

Twenty minutes. If we cannot fill it in the Philippines or Mexico, you hear that first.