The seat.
Not a VP of CS. A coordinator who runs the book of accounts and flags risk. Hours are set before anyone interviews.
Home/Roles/Customer service/Customer success coordinator
Customer service
Up to 76% less than a U.S. hire
Onboarding, check-ins, the account that should not churn in silence.
Not a VP of CS. A coordinator who runs the book of accounts and flags risk. Hours are set before anyone interviews.
Customers wait. Tickets age. Chat says tomorrow. That is how you lose the ones you already paid to acquire.
The Philippines for volume and overnight. Hours are set before anyone interviews. Written English is the filter.
On this seat that means: onboarding checklists, qbr prep, health scores, renewal notes.
Annual keep vs U.S. loaded: about 68,880 on one mid-level seat. Estimates, not a quote.
Savings
You keep, annually
$0
vs a loaded U.S. hire
It's an estimate. We'll tell you if it's real on the call.
How it works
I'm not going to dress this up. A call. We filter for people who already use AI. Three people. A start date.
The real one. What they own by week four. Not the fantasy posting you were about to write.
Skills. English. Samples. Background. Most people never reach you. That's how you don't waste a week.
You talk. You hire one. If the three aren't it, we don't shrug and send a fourth.
On your payroll or on ours. On a date both of us can actually plan around.
How you hire
Put them on your payroll, or we will. You still meet three AI trained operators. You still decide. The only difference is who does the paperwork.
Who hires this
FAQ
A clean seat can be shortlisted inside two weeks. Senior or odd scopes take longer. We say so on the first call.
Because I don't want to sell you a map. I want you to hire someone who shows up. English, overnight coverage, a bench that can actually scale. One market we actually know.
That's the filter. We don't send you someone who watched a YouTube video. We send operators who already use the tools to do the job. If they can't show the work, they don't reach you.
Open the calculator. Then we talk. I'll tell you if the number is real or if you're dreaming.
They work the hours you set. The Philippines is on the other one. We lock hours before anyone interviews. No surprises on day three.
Customer service
Get Started
Twenty minutes. If we can't fill it, I'll say that. Then you go do something else with your day.
Twenty minutes