Home/Roles/Customer service/Customer success coordinator

Customer service

Up to 65% less than a U.S. hire

Customer success coordinator

Onboarding, check-ins, the account that should not churn in silence.

The seat.

Not a VP of CS. A coordinator who runs the book of accounts and flags risk. Mexico for overlap with your customers’ day.

What they own.

  • Onboarding checklists
  • QBR prep
  • Health scores
  • Renewal notes

Typical monthly pay.

  • U.S. loaded$7,040
  • Philippines$1,300
  • Mexico$1,900

Annual keep vs U.S. loaded: about $61,680 on one mid-level seat. Estimates, not a quote.

Savings

What this seat keeps.

Level

You keep, annually

$0

vs a loaded U.S. hire

  • U.S. loaded
  • Philippines
  • Mexico

Get Started

Estimates from typical mid-market pay. Not a quote.

Customer service

Other seats in this book.

Customer support representativeup to 78% lessCustomer experience specialistup to 67% lessTechnical supportup to 75% lessChat supportup to 65% less

Get Started

Tell us the seat. We’ll tell you if we can fill it.

Twenty minutes. If we cannot fill it in the Philippines or Mexico, you hear that first.